WAVES - Membership Terms & Conditions

P a g e 1 | 6 Waves Fitness and Aquatic Centre 44 Mileham Ave, Baulkham Hills NSW 2153 T: 02 8848 6789 ABN: 25 0344946 56 W: wavesfitnessandaquatic.com.au MEMBERSHIP TERMS AND CONDITIONS To ensure the Centre can provide a high level of service in a safe, healthy, and pleasant environment for all, we ask our members to comply with these conditions. 1. RECEPTION AND ACCESS (a) All members must swipe or present their card at either reception every time they attend the Centre. (b) Members are required to present their membership card to Centre staff upon request. (c) Members are required to have a photograph taken for security reasons. (d) Members are to advise any change of address, phone number or medical conditions. (e) The facilities are available to the general public and not exclusively for members. 2. GENERAL CONDITIONS OF ENTRY (a) All members agree to adhere to all conditions of entry every time they attend the Centre. 3. FITNESS CENTRE AND GROUP FITNESS AREA CONDITIONS (a) All members are required to fill in a pre-exercise questionnaire, membership commencement is subject to results of questionnaire, a medical clearance might be required from your doctor. (b) One sweat towel per person must always be used. Your towel must be at least 40cm x 60cm or greater in size. (c) Weights MUST be returned to their correct place after use. (d) Correct training attire & runners to be worn in gym - no jeans, work clothes, boots, sandals, thongs, or clothing that is likely to cause offence to others. (e) No person under the age of 14 is allowed in the gym. Children 14-16 can use cardio equipment only and must complete a Pre-Exercise Questionnaire with a parent/guardian and attend a fitness induction. (f) Every member is entitled to one 15-minute Gym Orientation with a trainer. Any follow-up session thereafter is deemed a personal training session and will be charged accordingly. (g) No entry to a group fitness class once the class the warmup is completed. Warm up is approximately 5 minutes duration) (h) Bags are NOT permitted in the gym or group fitness class; complimentary lockers are to be utilised. 4. SWIM SCHOOL CONDITIONS (a) Parents must remain on the premises when children are in swim lessons and watch from designated areas only. (b) Swim School does not offer make up lessons. Missed lessons will be forfeited and a practice pass will be given in lieu of lesson. To be eligible for a practice pass, notification is to be receive by email at least 30 minutes prior to the time of the missed lesson. (Max 8 per calendar year). (c) Do not send children to lessons if they are unwell, this assists us in keeping other students and the staff healthy. Swim School reserves the right to remove a sick or unwell student from lessons to prevent disease transmission. (d) We have a structured class so that all students can learn and progress in a positive and fun environment. Our Aquatic Programs staff follow a Behaviour policy within our program. (I) Our staff will provide one warning to students for disruptive or unsafe behaviour in the lesson.